Question 2 of 21

Around the world, body language __________.

... Body language is culturally based, meaning different things in different places. For example, in Western society it's considered polite to make eye contact, but it generates the opposite reaction in parts of Asia and Africa.

Question 3 of 21

According to a researcher at UCLA, within four minutes of meeting someone, _______ percent of your opinion of the person comes from his or her facial expressions.

... UCLA psychology professor Albert Mehrabian found that just more than half of a first impression is based on facial expressions. Spoken words account for 7 percent and tone of voice the rest.

Question 4 of 21

Prehistoric man did not have formal language, so he likely depended upon body language. This would be most critical when _________.

... When meeting someone new, prehistoric man would have benefited from recognizing the stranger's intentions from a distance, where it would be safer to respond to a threat.

Question 5 of 21

Which of the following is an example of hybrid body language?

... Blinking and blushing are natural-born behaviors, but winking and saluting must be learned. Crying, shrugging and laughing are hybrids: they are innate, but we learn to adapt them to certain circumstances.

Question 6 of 21

One type of nonverbal communication, the _________, suggests to others that they should start or stop talking.

... Regulators may encourage (e.g., nodding the head) or dissuade (e.g., drumming fingers on a tabletop) a talker.

Question 7 of 21

To enhance communication, it can be helpful to use the __________ technique.

... Mirroring involves studying, and then copying, the expressions and gestures of a conversational partner. This can result in clearer, more honest communication.

Question 8 of 21

Researchers have identified __________ microexpressions, which are rapid and minor variations of expressions.

... Microexpressions can happen as quickly as one 25th of a second. They include voluntary and involuntary behaviors, such as a sneer hidden within a smile or a look of fear masquerading under an aggressive stance. Very subtle differences have been identified, leading to a total of about 3,000 known microexpressions.

Question 9 of 21

Which of the following types of nonverbal behavior is easily recognized as a substitute for a phrase?

... An emblem is an easily translated "shorthand" for language, such as shaking a fist ("I'm angry!") or patting someone's back ("There, there.").

Question 10 of 21

Body language during a poker match can be informative for observant opponents. What type of player tends to stack his or her chips in a disorganized manner?

... Aggressive players usually don't bother to stack their chips precisely, while less active players generally organize their chips in a tidy manner.

Question 11 of 21

Players who bluff during a hand of poker may show signs of anxiety (e.g., flexed muscles, labored breathing) unless they __________.

... Bluffing players who set limits for themselves, such as planning to fold if there is one more raise, are far less likely to be worried about the outcome of a hand. Therefore, their opponents probably won't notice any physical "tells" in their body language.

Question 12 of 21

Which of the following expressions indicating "dislike" is used by humans almost from birth?

... Babies can purse their lips in distaste by the time they are only one month old.

Question 13 of 21

Although many types of body language are interpreted differently around the world, researcher Paul Ekman identified seven facial expressions that are universal. Which expression is NOT one of them?

... Ekman, who conducted research at the University of California's Langley Porter Neuropsychiatric Institute, concluded that happy, sad, fearful, angry, disgusted, surprised and contemptuous expressions were generally the same worldwide. Expressions of love did not make the list.

Question 14 of 21

Researchers began to study body language as a distinct and important topic in the ________.

... Research in the field started growing in the 1940s, featuring works such as Charlotte Wolff's 1948 book, "A Psychology of Gesture."

Question 15 of 21

Which system of the body primarily controls body language?

... The limbic system, located in the brain, controls emotions; its primary parts are the amygdala and the hippocampus.

Question 16 of 21

Which of the following is body language indicating deception?

... None of these behaviors necessarily indicates deception. Researchers have found that it is very difficult to use body language to accurately determine when someone is lying. Many behaviors commonly associated with deception are, in fact, stress relievers.

Question 17 of 21

In a research study on body language, what was a common reaction women had to mildly inappropriate sexual questions at a job interview?

... Women often smiled, uncomfortably, when asked improper questions in a workplace setting. Further research found that these smiles were wrongly interpreted as flirtatious by men judged to have a tendency to sexually harass women.

Question 18 of 21

Researchers who studied body language associated with speed dating were more likely to be able to correctly identify whose level of romantic interest?

... Researchers found it much more difficult to gauge whether women were interested in their conversational partner during speed dating. Women who seemed to be attracted to certain men were often simply being pleasant. They had better luck interpreting men's interest level.

Question 19 of 21

Studies have demonstrated that waitresses who __________ usually receive larger tips.

... Waitresses who engage in mild interaction with customers, such as touching hands when delivering the bill, generally see larger gratuities.

Question 20 of 21

Habitual liars __________.

... Habitual liars are aware that people expect deceivers to avoid eye contact, so they make sure they purposely look people in the eye in order to be perceived as truthful.

Question 21 of 21

Which of the following does NOT usually indicate nervousness?

... Uncontrolled blinking is more likely to be a stress reliever than an indication of nervousness, while quivering chin and lips, compressed lips, furrowed forehead and mouth twitches are generally reflections of nervousness.

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